Now that the UK is not a member of the EU you will be liable for any local taxes charged in your country. The Excel Elise has a Customs HS Code 87131000 (or 87150000) accessories are Customs HS Code 87142000 both of which should be 0%. Some countries, make a small fixed charge for Importing which is not related to what the goods are, e.g. Italy €9.
We will not charge you VAT because we are exporting the goods but your Customs will charge you Standard Rate VAT, the rate varies cross different countries. We understand that in the Republic of Ireland individuals can reclaim VAT on goods purchased due to a childs special needs, see Republic of Ireland Revenue Services
It may be that this is also true in other countries, we recommend you contact your Revenue services to find out.
Once we have dispatched your order our Courier will do the Customs Clearance administration and collect on behalf of your government any taxes/VAT due. They will contact you to obtain payment of any amounts plus an admin fee before delivery. In most EU countries the admin fee is €5 or €6,50 but in Italy and Austria €18 (Spain is a sliding scale).
It may seem a lot of extra work for what was once easy but sadly it is something we will all need to get used to.
We ship internationally with the courier DPD, you will be able to track your parcel on their website
If your country is not listed below then please contact us for more information.
01363 881110 email@example.com
We do not deliver to some destinations, e.g. Malta, Cyprus, Gibraltar but we have delivered to UK based shipping agents on behalf of customers in these destinations for freight forwarding.
Please contact us for pricing of deliveries, most things are possible...just a bit more complicated !
01363 881110 firstname.lastname@example.org
Shipping times by CountryApproximate number of Working Days from date of dispatch. Please note that Customs Checks from Jan 1st 2021 may delay delivery.
Austria 3 days
Belgium 2 days
Denmark 3 days
France 2-3 days
Germany 2-3 days
Republic of Ireland 2 days
Luxembourg 2 days
Netherlands 2 days
England/Wales/Scottish Lowlands 1 day, Scottish Highlands/Northern Ireland 2 Days (exc. Islands)